Link Worker (High Impact Users)

Cambridgeshire County Council

Alconbury

About the role

We are recruiting a team of Link Workers to join a new High Impact Users (HIU) service that aims to improve the outcomes of people who are frequently using NHS urgent and emergency care services.

Working in either the North (Huntingdonshire, Fenland and Peterborough), or the South (Cambridge City, South Cambridgeshire and East Cambridgeshire), the Link Workers will work directly with people who have accessed hospital Emergency Departments more than 10 times in the last year, whose needs are likely to be complex but non-medical. The aim is to better understand each person and their needs that bring them to ED, but which cannot be met there. Starting the personalised care approach with a “What Matters to You” conversation, the Link worker will walk alongside those who are ready to work with the support this service will offer.

This team is hosted by Cambridgeshire County Council on behalf of the wider Integrated Care System and will trial a more proactive and... More Detail

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