Collector

Western Union

Buenos Aires

JR0119974

Collector

Are you passionate about helping others and providing a world-class customer experience? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Collector.

Western Union powers your pursuit.

You’ll be part of the Collections Team and responsible to contact customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls and emails.

Role Responsibilities
• Contact customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls and emails.
• These calls and emails are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
• Utilizing your knowledge of the organization, our products and/or services you’ll answer inquiries and resolve problems.
• It will be up to you to ensure all case notes are comprehensive and accurate.
• You will ensure compliance with the... More Detail

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