Customer Service Representative (Colombia)

24 Hours Group

Leticia, Amazonas

This is a remote position.

The candidate MUST have experience when it comes to the following services provided below:

(Experience may be from taking calls, customer service or a previous technician of the ff. service)

● Moving

● Heating, ventilation, and air conditioning

● Home Improvement

● Plumbing

● Locksmith

● Air Duct

● Water Damage

● And other services related

Requirements

Requirements & Skills:

● Previous experience in a customer support role

● Track record of over-achieving quota

● Strong phone and verbal communication skills along with active listening

● Good English communication skills

● Familiarity with CRM systems and practices

● Customer focus and adaptability to different personality types

● Ability to multitask, set priorities and manage time effectively

Working Conditions:
• Remote/ Permanent work from home
• Shift- based- in a Call center that works 24/7
• Comfortable being on Zoom while at work
• Can work full-time
• Pacific Time Zone

Minimum... More Detail

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