Customer Service Representative

Updated: June 03, 2024 05:26 PM GMT

TELE - ASSIST

Kolkata, West Bengal

• *Job Description: Customer Service Representative (Chat/Email & Voice)**
• *Blended Process - Work From Office (NO REMOTE /WFH)**
• *Company:** Tele-Assist**
• *Location:** Salt Lake Sec V, Kolkata, Onsite**
• *Salary: 30,000 - 35,000 INR**
• *Shift - Day & Night**
• *Requirements:**

1. Excellent English grammar with a typing speed of 50 wpm and high fluency in spoken English with an accent.

2. Graduate degree required.

3. Proficient English speaking skills.

4. Relevant experience in eCommerce end-to-end operations.

5. Only candidates only with 2 Years of experience in the relevant field should apply.

6. Candidates must attend free training classes for 1 hours alternate days before the final client round of interview.

7. Final interview round will be conducted with client representatives.
• *Responsibilities:**

1. Respond to customer inquiries via chat, email, and phone promptly and professionally.

2. Assist customers with order placement, product inquiries, account... More Detail