Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

Updated: June 01, 2024 06:01 AM GMT

Teleperformance

Hamm

Use your German language skills and provide excellent customer experience!

Teleperformance Greece is collaborating with the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.

We are seeking a German speaking Customer Service Specialist to support German speaking customers.

In the Customer Service team, you will be the frontline of the bank to the German speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role!

Take a step forward and join us in Greece!

What you will do:
• Support customers via phone, chat & e-mail
• Prevent fraud, protect data and safeguard customers
• Be an ambassador of our client
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction
• Provide and... More Detail