Operations Manager - Hospitality & Guest Experience

Updated: June 01, 2024 04:12 AM GMT

Nita Lake Lodge

Whistler, BC

Join our team at Nita Lake Lodge Resort & Spa as the Operations Manager - Hospitality & Guest Experience!

We are seeking a dynamic and experienced leader to redefine and enhance our guest experience portfolio. This individual will have a hands-on approach to leading the Guest Service, Reservations, and Bell Team, as well as Guest Transportation & fleet oversight.

Responsibilities include defining the guest journey from booking to departure, connecting with guests, anticipating their needs, and ensuring an impactful and memorable experience for all. The ideal candidate will be guest-centric, passionate about driving revenue, and dedicated to maximizing profits.

If you have a passion for hospitality, exemplary service, and team leadership, we want to hear from you! Join us at Nita Lake Lodge and be a part of our award-winning 4-diamond property. Apply now and take your career to the next level.

To apply, please send your resume and cover letter to careers@nitalakelodge.com

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