Operations Controller - Freight Forwarding

Updated: May 31, 2024 06:19 PM GMT

DP World

Lusaka

Job Function

Contribute to an effective service delivery through the handling, monitoring and control of shipments from start to

finish within required specifications and in accordance with agreed policies / procedures and local legislation

Key Performance Areas

1. Carry out the opening of shipment files including allocating a shipment file number, establish and obtain landside and transport rates, 3rd party Service provider costs and quality assure that the rates on the shipping line invoice are in accordance with buying rates.

2. Ensure all documentation including confirmation of the shipment details are obtained and is provided to the clearing department and that the consignee has been appropriately notified and status report updated.

3. Gather cargo and origination information, buying and selling rates from the relevant office and finalise, agree, and arrange the shipping method with the client and international offices.

4. Facilitate a responsive turnaround time and... More Detail