Client Liaisons role

Updated: May 31, 2024 02:22 AM GMT

Talent Guardian

Coleford

Join our clients dynamic team as they continue to grow, they are seeking a Account Manager to foster strong relationships with their valued clients in the maintenance sector. Job Overview: As a Account Manager, you will be the primary point of contact for current and past clients. Your role will involve proactive communication via phone and email, efficient account management, and dedicated relationship building. You will play a crucial part in understanding and qualifying clients' problems and needs.Responsibilities:
• Client Communication:
• Initiate regular, meaningful conversations with current and past clients.
• Provide exceptional customer service through attentive and personalized communication.
• Address client inquiries, concerns, and feedback promptly.
• Book meeting and work jobs for teams to go visit clients.
• Chase up quotes and prospects of new business
• Account Management:
• Maintain accurate and up-to-date client records.
• Monitor client accounts to ensure... More Detail