Outlet Manager

Qwork Malaysia

Klang, Selangor

**Responsibilities**:

- Checks the preparation of restaurant to be ready for service.
- Ensure prompt and courteous service.
- Checks that food and beverage orders are delivered as per standard operating procedures.
- Trains all crew, supervisors, and managers to be fully aware of content, preparations, and presentation of all menu items.
- Handles and resolves customer request and complaint positively, professional manner and to a win-win situation.
- To plan sufficient staff at designated workstation throughout daily operation accordingly.
- Ensures all items and condiments are well stock and available for daily usage.
- To ensure all the products used follows First-In First-Out (FIFO).
- Maintains highest standard of work ethics, integrity, personal conduct, and appearance.
- To plan, organize, lead and control the entire outlet operation in order to ensure product quality, friendly service, cleanliness, and creating comfortable atmosphere to all our valued... More Detail

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