Customer Service Officer

Updated: May 26, 2024 11:20 PM GMT

J&T Express (Malaysia) Sdn Bhd

Kampar, Perak

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times - Deliver excellent customer service and handle incoming customer calls regarding company service questions and general concerns. - Resolve customer's enquiries effectively and efficiently to meet customer's expectation. - Ensure customer satisfaction and provide professional customer support. - Handling company CRM Systems. - Complete other tasks assigned by the HOD. Requirements: - Required skill(s): Microsoft Excel - Required language: High proficiency in English, Mandarin. - Fresh graduate is welcomed to apply. - Excellent problem-solving techniques. - Possess own transport - Able to work independently, have strong interpersonal, organizational and communication - Applicants must be willing to work in Kampar, Perak. Salary: RM1,500.00 - RM2,300.00 per month Schedule: - Day shift - Rotational shift Ability to commute/relocate: - Kampar: Reliably commute or planning to... More Detail

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