Customer Service Specialist

Updated: May 25, 2024 04:41 AM GMT

O'Neill

Warmond

It's an amazing time to join O’Neill as we are riding the wave of change. Rise to your potential and help us take our legacy into the future.

Are you a problem solver, with an eye for details and would you like to work for a worldwide Surf & Snow brand? Then we are looking for you!

B2C Customer service and Sales Support Employee

Full / part time - 32-40 hours per week

Warmond

The Job:

As Customer Service and Sales Support Employee you will work in an international environment executing all operational and tactical support tasks for our E-Commerce Customers. You will manage inquiries, orders and complaints from customers.

Your Responsibilities

Executing and coordinating the customer order process, claims and returns with maximum accuracy, such that:
• A continuous and efficient work flow process is ensured and maintained;
• The status of open tickets is well monitored;
• Customers are informed in a timely manner about irregularities in their order, according to KPI’s set;
•... More Detail