Customer Support Trainer

Updated: May 24, 2024 10:12 PM GMT

Yellow Social Interactive

St John's

Yellow Social Interactive is a dynamic and innovative company at the forefront of the social gaming industry. We specialize in creating engaging and interactive experiences for users across various platforms. Our commitment to excellence and creativity has positioned us as a leader in the market, and we continue to grow rapidly.

We are seeking a dedicated and experienced Customer Support Trainer to join our team. The ideal candidate will be responsible for training our customer support team to deliver exceptional service to our players. This role is crucial in ensuring our support team is well-equipped to handle inquiries, resolve issues, and maintain a high level of player satisfaction.

Areas of responsibility:
• Conduct Induction Training for new starters
• Liaise with managers to determine training needs and schedule training sessions.
• Design effective training programs.
• Conduct seminars, workshops, individual training sessions etc.
• Prepare educational material such as... More Detail