Service Support Assistant

ABB

Stonehouse

Service Support Assistant

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

To co-ordinate customer returns and workshop activities

Your responsibilities
• Booking in of instruments returned for repair or calibration.
• Managing all communication with customers (enquiries, quotations, order acknowledgements etc)
• Developing and maintaining customer relationships and satisfaction with service solutions.
• Assist in the management of stock control.
• Raising of orders for external 3rd party repair/service work, products, spare parts etc.
• Proactive monitoring, prioritising ... More Detail

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