Business Change Manager

Travel Chapter

Norwich, ON

Employment Type

Full time

Work Hours

Monday-Friday, 9am-5.30pm

Location:

Hybrid – working between home and our office in either Bideford/Norwich

What will I be doing?

Become the architect of efficiency and exceptional customer experience at Travel Chapter! As the Business Change Manager, you'll play a pivotal role in streamlining operations, optimising business functions, and ensuring customer satisfaction across the board. Reporting to the Head of Business Change, you'll be a strategic problem solver, a champion for process improvement, and a leader who cultivates a high-performing support team.

As part of your everyday role, you’re likely to be involved in the following::
• Leading transformation: lead the end-to-end delivery of process improvements, ensuring successful implementation and lasting positive impact.
• Identifying opportunities for excellence: become a keen observer, proactively pinpointing areas for process improvement that enhance efficiency and customer... More Detail

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