Collections Specialist / Account Solutions Analyst

Manpower

Portage la Prairie, MB

Our growing Oakville client who is a leader in the Financial industry is looking for a Collections Specialist / Account Solutions Analyst to join their team. The ideal candidate will have a minimum of 3-5 years related experience and will be responsible for the following:

This position reports to the Recovery Manager . The candidate will be responsible for contacting customers regarding past due accounts and ensuring that payment arrangements are made to bring accounts up to date. The role is focused on finding solutions to ensure the successful performance by our customers under financial contracts and, where necessary, making strategic and difficult decisions in pursuing recovery efforts.

Key Responsibilities:

Contact customers by phone, email, text message and other written correspondence regarding past due accounts and other related matters

Work with customers to bring accounts current, using established practices and innovative solutions

Perform and understand various... More Detail

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