Genpact - Process Specialist

Updated: May 16, 2024 12:52 PM GMT

genpact

Kolaghat, West Bengal (+15 others)

Your Role: Process Specialist

As a Process Specialist at Genpact, you will play a pivotal role in analyzing and optimizing business processes to drive efficiency and effectiveness. You will collaborate with cross-functional teams to identify opportunities for improvement, develop solutions, and implement changes that enhance operational performance.

Responsibilities:
• Process Analysis: Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Solution Development: Develop innovative solutions and recommendations to streamline processes, improve productivity, and drive cost savings.
• Change Management: Lead change management efforts to implement process improvements, including stakeholder engagement, communication, and training.
• Continuous Improvement: Drive a culture of continuous improvement by identifying opportunities for optimization, monitoring process performance, and implementing best practices.
• Performance Metrics: Define... More Detail