Customer Service Representatives

Updated: May 15, 2024 11:21 AM GMT

Industria Personnel Services Ltd

Leicester

Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client’s friendly vibrant team on a temporary – permanent basis!
Are you an ambitious Customer Service Rep looking for a new career? This could be the role for you! Their customers are important to them and they are proud to provide the best service to them and make them their main priority. You will be right at the very

centre of it! You will be the first point of contact for our customers; confidently delivering a great service with a smile is second nature.
Based at their office in Beaumont Leys you will be responsible for the below:
Dealing with B2B and B2C customers, processing orders and queries for Ecommerce supplies and equipment delivery
Respond via phone, email and chat ensuring a correct understanding of the reason for the customer contact
Ensure that the question of the customer is answered and expectations managed to the highest standard
You will identify customer... More Detail