Customer Support Officers - Durham

Updated: May 15, 2024 11:12 AM GMT

HM Land Registry

Durham

Location

Durham, North East England, DH1 5TR

About The Job

Job summary

It's an exciting time to join us, as HM Land Registry (HMLR) is committed to becoming the world’s leading land registry for speed, simplicity, and an open approach to data, and aiming to achieve comprehensive registration by 2030.

HM Land Registry (HMLR) are looking for great candidates to join them as Customer Support Officers in teams in Durham.

Job Description

In this vital customer-facing role, you will work in a fast-paced environment where your primary role will be to manage customer telephone calls efficiently, providing accurate, impartial information in line with the advisory policy. You will deal with a range of land registration enquiries and provide information to customers quickly and clearly, taking calls from all sectors of our community. You will also maximise the number of calls you can respond to, using the most efficient and effective call handling techniques. You will actively encourage... More Detail