999 Emergency Call Taker

Adecco

Ash Vale

Good Afternoon!

We have a great opportunity for anyone who is looking to join the Police within the Contact Centre. We are currently recruiting for a number of 999 Emergency Call Takers to work for Surrey Police at their centre in Mount Brown Guildford.

These roles are a permanent position working a shift pattern of 4 on 4 off.

Due to the location you would need to be able to drive as there is no public transport to Mount Brown.

DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED CONTINUOUSLY WITHIN THE UK FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATION

Purpose of the role is - To respond to all emergency and non-urgent communications (including telephone, mail, electronic, Social Media platforms) in order to support Surrey Police to identify risk, protect the public, detect crime, whilst ensuring excellent customer service.

Assess all contact to ensure best use of Surrey Police resources, appropriate grading of incidents and referral to other departments and agencies as... More Detail

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