Technical support manager- Plant-based (F/H)

Lallemand

Blagnac

Main Functions

Reporting to the Category Manager, the Technical Support Manager supports the development of the Plant-Based culture portfolio and provides technical assistance to customers.

CUSTOMER TECHNICAL SUPPORT
• Assist the sales representatives on a technical and scientific level and accompany them on an ad hoc basis during customer visits;
• Present the technical aspects of the culture portfolio;
• Understand customer needs/expectations;
• Supervise and follow customer trials with the sales team;
• Train distributors on the culture portfolio and its applications.

CULTURE PORTFOLIO & MARKET
• Contribute to the development and evolution of the plant-based culture portfolio;
• Provide information on competition and new products to sales team/product manager;
• Participate and/or speak at conferences, seminars and trade fairs;
• Consolidate and leverage sales team market on LSC culture product experiences;
• Train internal sales team on the culture portfolio and its... More Detail

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