Information Technology Specialist

AVASO Technology Solutions

Thanh Hóa, Thanh Hoa

Responsibilities

Provide technical support as point of contact for IT for the site.

End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required.

New users onboarding preparing IT assets and tools.

Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.

Executive / VIP support.

Executes service delivery (e.g., IMAC, break fix, desk side support)

Coordinates with Client end user on expectations and availability to conduct managed Client Services.

Performs trouble shooting, parts replacement, system upgrades, and basic deployments and repair on Client as-sets in campus/remote locations.

Identifies potential issues that could adversely impact end user experience and follows through on action steps.

IP phone, Video conference support, Level 1 Multifunction Printers support.

Serves as an entry point to develop both technical and Client... More Detail

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