Night Reception

Updated: May 14, 2024 09:01 PM GMT

BAYU BEACH RESORT SDN. BHD. (Port Dickson)

Port Dickson, Negeri Sembilan

Night Receptionist

Responsibilities
• Efficiently handle guest check-ins and check-outs, ensuring accuracy in reservations and payments
• Respond promptly to guest inquires, requests and complaints, addressing then with empathy and professionalism
• Coordinate with other departments to fulfil guest requests, including Housekeeping, Maintenance and Food & Beverage
• Understand the types of available rooms, room rates, as well as the activities and services of the hotel
• Thoroughly adhere to proper credit, check-cashing, and cash handling policies and procedures.
• Maintain a friendly and courteous demeanour ensuring a positive guest experience

Requirements
• 18 – 35 years old (Male)
• Required Language : Bahasa Malaysia and English (additional languages is a plus)
• Good communication and interpersonal skill
• Computer Skills (Microsoft Word, Microsoft Office, Excel Power Point)
• Experience in reservations will be an advantage
• Working experience in a customer service related... More Detail