Workshop Manager (Hyundai Richards Bay)
Updated: May 14, 2024 08:31 PM GMT
Motus Corporation
Richards BayPURPOSE OF THE POSITION:
The Workshop Manager has the primary responsibility to make sure customers receive consistent, timely and accurate service.
KEY OUTPUTS:
- Ensure an efficient and focused customer service in a passenger car workshop.
- Effectively and efficiently manage the team (Workshop, Service Advisors and Service Admin staff).
- Manage the operations (debt collection, invoicing, quoting, warranty claims, productivity, customer satisfaction).
- Adherence to Company processes and systems.
- To maximizing the efficiency, revenue and productivity of the service department and achieve the highest levels of customer satisfaction.
- To take accountability for staff recruitment, training and development. More Detail
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