Warranty Clerk

SydSen

Midrand

Warranty Clerk - Midrand Fast growing dealership based in Midrand is looking for a Warranty Clerk.

Duties
• Processing Warranty Claims: Managing the entire warranty claims process, including submitting claims to manufacturers or warranty providers, ensuring accuracy and completeness of documentation, and tracking claim status.
• Documentation Management: Maintaining detailed records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and filing paperwork according to established procedures.
• Verification and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria before submitting claims.
• Communication: Communicating with manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues, claim status updates, and resolution of warranty... More Detail

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