Fraud Detection Analyst - Shift Rotational | Banking Industry

Updated: May 14, 2024 12:36 AM GMT

PERSOLKELLY Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur

Position: Fraud Detection Analyst

Working Location: Jalan Ampang, Kuala Lumpur Malaysia

Working Duration: 12 months contract with PERSOLKELLY (Renewable based on performance)

Working Day/Hours: Rotational Shift (7am-4pm, 9am-6pm, 11am-8pm, 1pm-10pm, 10pm – 7am) including Weekends and Public holidays

Salary: Basic up to MYR 3300 (Based on qualifications + Experiences) + shift allowance (between RM400 - RM600) + statutory contribution + leave entitlement + medical coverage

Job Purpose:

The primary purpose of this position is to review suspicious transactions generated by fraud detection systems, analyse such transactions and customer spend & behaviour patterns and make sound judgements and decisions on the alerts in accordance with the operating guidelines and procedures to prevent and minimise fraud losses. The incumbent in this position is also expected to contact customers, validate/verify transactions in detecting fraud while providing outstanding service in the process.

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