Duty Manager

Updated: May 13, 2024 03:13 PM GMT

Marriott

Bandar Lampung, Bandar Lampung City, Lampung

Job Number 24080380

Job Category Rooms & Guest Services Operations

Location Sheraton Lampung Hotel, Jalan Wolter Monginsidi No. 175, Bandar Lampung, Lampung, Indonesia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma, GED or equivalent degree; 1 year experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting... More Detail