Resident Liaison Officer

Updated: May 12, 2024 05:46 PM GMT

Equans UK & Ireland

Antrim

EQUANS are recruiting for a Resident Liaison Officer to be based in Belfast. This is a permanent full-time role working 37.5 hours per week. On offer is a salary of £27,000 and benefits package.

General Overview

The role of the Resident Liaison Officer is a vital one. For many tenants you will be the first point of contact for Equans NI. Through your words, action and commitment to giving good service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good name.

Key Accountabilities

Impact:
• Assist with site/scheme set up and attend Enabling Meetings with Client
• Develop effective working relationships with Client representatives to reduce duplication and ensure consistency of information and approach
• Visit each tenant prior to work commencing to introduce Equans and communicate the scope of works Give tenants contact numbers and a pack detailing the full RLO process
• Establish tenant’s individual requirements by... More Detail