Customer Support Specialist

Updated: May 12, 2024 05:10 PM GMT

RemoteWorker UK

Aylesbury

Calling all Pet Lovers, do you like helping customer and have a passion for Cats, Dogs and Horses? Job Title: Customer Retension Specialist

Permanent

Start date
• Monday 5th February 2024 Location, Aylesbury, HP21
• Onsite parking, next to Aylesbury Station
• HYBRID WORKING OR REMOTE WORKING

1 x day in the office - the rest from home once training has completed Salary: £23,700 - £25,200 per annum depending on experience 9-5pm
• 10am-6pm Monday
• Friday The Business: Our client administers a range of pet insurance policies including those on behalf of The Kennel Club and other affinity partners, providing peace of mind for owners and the best possible care and protection for their pet. The Role To respond appropriately to all customer enquiries Main Responsibilities & Duties:
• Handle all rentention and renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies
• Outbound calling including but not limited to rentnetion and renewal, bredders... More Detail