Community Manager Commercial Testing (f/m/d)

Updated: May 12, 2024 04:32 PM GMT

Straumann

Alcobendas

About the job

As a Community Manager, Commercial Testing (f/m/d) your role is to support the company in the creation of an engaged community of users to collect first-hand feedback on commercial, marketing and business topics from our customers.

In this new role, the candidate will be driving the definition of the customer profiles, setting up the community platform, and engaging users to ensure motivation and commitment. In collaboration and alignment with the global stakeholders (Product Managers, Marketing Team, Commercial Teams and more), the candidate guides activities aligned with business priorities and projects. Content creation, moderation, and fostering interaction between brand and users are crucial aspects, with a focus on positive user experiences. The position requires strong analytical and digital skills for collecting and analysing customer feedback, including creation of reports and actionable insights, as well as managing documentation and ensuring... More Detail