Customer Service Assistant

Updated: May 12, 2024 01:27 PM GMT

Sky Way Dubai

Dubai

Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely manner.Assist customers with product information, order placement, and order tracking.Handle customer complaints and find appropriate solutions to ensure customer satisfaction.Maintain accurate and up-to-date customer records and order information.Collaborate with other departments to address customer concerns and improve overall customer experience. High school diploma or equivalent.Previous customer service experience in a similar role preferred.Strong communication skills, both verbal and written.Ability to multi-task and prioritize in a fast-paced environment.Excellent problem-solving and decision-making skills.Knowledge of industry-specific software or systems is a plus. More Detail

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