Telephone Operator

Updated: May 11, 2024 04:00 PM GMT

Hilton

Jeddah

Telephone Operator

location Jeddah, Makkah, Saudi Arabia category Hotel Hilton Jeddah Full-time HOT0ALRB Posted: May 8th 2024 JOB DESCRIPTION A Switchboard Telephonist accepts, delivers, and responds to Guest and management messages, inquiries, and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
As a Switchboard Telephonist, you will accept, deliver, and respond to Guest and management messages, inquiries, and emergencies using your knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner Accept and deliver all messages correctly and promptly for both Guests and management Ensure all wake-up calls take place at the correct time... More Detail