Bilingual Customer Service Representative/Inside Sales Representative

Updated: May 11, 2024 09:52 AM GMT

Sunspace Modular Enclosures

Newcastle, ON

Sunspace has become the largest employer in Newcastle, Ontario with a staff of more than 150 valued employees in the summer months. Sunspace is now a leading manufacturer in the United States as well as Canada, with Authorized Dealers covering the entire Eastern seaboard from Maine to South Carolina and reaching as far into the mid-west from Minnesota to Arkansas.

Job Duties (Daily):

· Direct/Main point of contact for respective dealer accounts

· Manage/Complete all service for respective dealer account

· Facilitate Orders downstream/work with Open orders report

· Admins support where needed (Cutsheets etc)

· Back up/support for Order Entry Team if required

· Provide direct support for Outside Sales Representatives

· Back up Phone support for reception (route/handle incoming calls for Dealers/Retail/Homeowners etc)

· Expedite misc component orders (arrange with shipping/Outside Sales reps for special requests

· Notify dealers regarding unexpected shipping delays or... More Detail