AGM / Senior Manager, Service - Analytical Division (For OMC Limited)

Updated: May 11, 2024 09:20 AM GMT

Bdjobs.com

Dhaka

OMC Limited is looking for AGM / Senior Manager, Service - Analytical Division

Job Description / Responsibility
• Regularly field visit and co-coordinating and monitoring the service team.
• Perform other assignment as and when required by the department/Management.
• Alignment of service in a proper line to provide best support.
• Service Planning and Scheduling.
• Responsible for promptly identifying and resolving service issues.
• Assess the service needs of clients and connect them with the correct provider.
• Create and maintain a directory of service providers and resources.
• Create and maintain a database of clients and client needs.
• Assess client issues and provide recommendations to fix problems.
• Ensure each client is given the necessary services and follow up to fill ongoing service needs.
• Maintain good relationships with service providers and clients to keep customer base.
• Expand the list of resources and providers to assure there are no gaps in services.
• Proper... More Detail