Associate Customer Service

Updated: May 11, 2024 08:46 AM GMT

LAL'S INTERNATIONAL LTD. (FZC)

Al Ain - Abu Dhabi

Customer Engagement:Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere.Help and provide product information to customers, helping them make informed purchasing decisions.Address customer inquiries, concerns, and requests promptly, ensuring their needs are met effectively.Product Knowledge:Develop a comprehensive understanding of our furniture product range, features, benefits, and pricing.Provide accurate and detailed information to customers, guiding them through various options based on their preferences and requirements.Problem Resolution:Handle customer complaints or concerns professionally and escalate complex issues to the appropriate higher-ups when necessary.Offer solutions and alternatives to resolve problems, aiming to exceed customer expectations.Handle return, refund, and exchange of the purchased itemsTeam Collaboration:Collaborate with fellow associates and team members to create a positive and cohesive work environment.Share... More Detail

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