Front Office Team Leader - Saudi National
Updated: May 10, 2024 11:51 PM GMT
Hilton
Tabuk ProvinceA Head Receptionist ensures the satisfaction of Guests who interact with Reception operations and will keep the Reception Team informed of relevant information and Guest feedback.
What will I be doing?
As Head Receptionist, you will ensure the satisfaction of Guests who interact with Reception operations and will keep the Reception Team informed of relevant information and Guest feedback. A Head Receptionist is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
• Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
• Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
• Process and deliver messages for Guests
• Deliver and safely store Guest luggage
• Plan, organise and control the daily operations of the Concierge Desk to ensure the smooth... More Detail
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