CUSTOMER SUPPORT REPRESENTATIVE - CONSTRUCTION- PERMANENT POSITION ...

CSG Resourcing (Pty) Ltd

Secunda

Introduction

We are urgently searching for a Customer Support Representative to work in Secunda. It is crane hire. It is Engineering Construction Industry. The main purpose of the job is to grow the company's market share by securing relationships with clients and in so doing generate company revenues. Reporting to the National Sales Manager.

Duties & Responsibilities
• Site Surveys: Evaluate the customer’s on-site requirements in terms of crane capacity, additional transport, rigging and equipment.
• Quotations: Formalising the sales offer by providing the customer with a documented quotation specifying pricing in the prescribed format.
• Documentation: Ensure that clients submit all relevant documentation required to formalize the trade relationship i.e. credit applications, vendor applications etc.
• Client Relationship Development & Management:

Source new business opportunities;

Manage existing client base;

Coordinate price and/or discount negotiations as deemed... More Detail

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