Customer Support - Local Account

Updated: May 10, 2024 10:44 AM GMT

Neksjob Philippines

Metro Manila

We are looking for a friendly and enthusiastic Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for handling customer inquiries, providing product information, resolving customer issues, and maintaining customer satisfaction. You will communicate with customers via phone, email, and chat to ensure a positive customer experience. Additionally, you will document customer interactions and escalate complex issues to the appropriate department.- Excellent communication and interpersonal skills

- Ability to multitask and prioritize

- Strong problem-solving skills

- Basic computer knowledge

- Willingness to work shifts and weekends More Detail