Client Success / Intake Specialist - 18104278949

Support Shepherd

Callao

OPEN FOR LATAM

FULL TIME

REMOTE

Position : Client Success / Intake Specialist

Type of contract : Independent contractor

Working Hours : 10 am - 7 pm CST

Holidays : US Holidays

Salary Range : 1600 USD / monthly

Support Shepherd, is a headhunter agency hiring talented people across Latam for international clients!

Scope of the Role :

We are seeking a Client Intake Coordinator to join our team. In this role, you will manage the client intake process and ensure exceptional customer service for our clients.

Duties and responsibilities :
• Manage client intake process and ensure excellent customer service
• Communicate effectively with potential clients to gather necessary information
• Assist clients with completing required forms and documentation
• Coordinate initial consultations with attorneys
• Follow up with clients to ensure satisfaction and provide updates on case progress

Requirements
• Strong English communication skills (Must have)
• 1-3 years of experience in the... More Detail

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