Customer Quality Engineer KE

Updated: May 10, 2024 09:59 AM GMT

Hirschmann Automotive

Kenitra

SkillCheck:

- Master’s degree/ Or equivalent.

- Minimum 6 months of experience in the automotive industry.

- Knowledge of quality norms and standards (IATF16949, VDA, Quality core tools, CSR,…).

- Knowledge of SAP, customer portals…

- Good knowledge of Quality tools (Problem solving methodology, 8D, 5Why’s…).

- Good communication and negotiation skills.

- Data analysis spirt & customer oriented.

- Being Autonomous.

- Time management skills.

- Leadership skills.

- Perfect command of spoken and written English.

ChallengeCheck:

- Responsible for the complaints handling process.

- Coordinate the analysis of complaints with the different departments to process and resolve them in an efficient way.

- Constantly inform members of the administration and production teams of complaints received.

- Gather all relevant information to resolve and settle customer complaints in a timely manner.

- Monitoring the implementation and effectiveness of corrective and preventive actions... More Detail