Senior Analyst, Fraud Prevention & Investigations

Updated: May 10, 2024 01:13 AM GMT

TeleTech Philippines

Lipa, Batangas

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Operations Analyst working onsite in Lipa, Batangas, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Do

Have a passion for solving work-related puzzles? Are you looking for an opportunity to experience something new each day? In this role, you’ll manage the team responsible for monitoring performance and provide insights and recommendations for program performance indicators and metrics. You’ll also monitor performance and provide insights and recommendations.

You’ll report to the Operations Manager. You’ll consistently impact the business, the teams you support, and the various departments you partner with through your analysis and recommendations.

During a Typical Day, You’ll
• Partner with Fraud Operations to perform walkthroughs and create process mapping for critical processes and risk identification, evaluating the control design... More Detail