Client Relations Specialist - Remote Work

Updated: May 10, 2024 01:12 AM GMT

Shopee Philippines

Caloocan, Metro Manila

Job Description : As a Client Relations Specialist at Shopee Philippines, you will be responsible for maintaining and enhancing relationships with our clients.

This role will involve remote work, allowing you the flexibility to work from anywhere. You will be joining a dynamic team based in Caloocan, NCR, PH, and will have the opportunity to work on strategic initiatives that leverage data to inform decisions.

Responsibilities : - Build and maintain strong relationships with clients to ensure satisfaction and retention- Provide exceptional customer service and support to clients through various channels- Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner- Analyze client data and feedback to identify trends and make recommendations for improvement- Present findings and recommendations to internal stakeholders to drive strategic initiativesRequirements : - 2 years of experience in client relations or a related field- Passionate... More Detail