Unit Supervisor (M/F)

Updated: May 09, 2024 06:30 AM GMT

Pestana Hotel Group

São Tomé

The Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents.

We are currently seeking a passionate Unit Supervisor to support the operation of Pestana Miramar - São Tomé

Key Responsibilities
• Support the management at all levels (receptionists, kitchen staff, maids, office employees etc.) and to set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Support the development and implementation of efficient strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Collaborate with external parties such as suppliers, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Key Requirements
• Proven experience as Head of Department or other relevant role
•... More Detail