Paynhire

Project Management Officer

Updated: May 09, 2024 04:55 AM GMT


Tech Mahindra

Tech Mahindra

Atsugi, Kanagawa

PMO and Finance Domain Lead

Location: Hon Atsugi

JLPT: Native/Business Level (R/W/S)

English: Conversational

Experience required: More than 10 years

Roles & Responsibilities:

- Coordinating / leadership among responsible teams across onsite/offshore as PMO manager/Fin. domain lead(DL)

- Regular work (Inquiry/Service Request handling, Trouble shooting) as Fin. DL/M365 onsite support

- Team management including team member capability enhancement/improvement

- Customer communication & documentation on a regular/ad-hoc basis

- Emergency & escalation handling based on customer registered callout procedure

- Manage and execute the small enhancement for responsible applications

Primary skill:

・ Japanese native bilingual language capability

・Communication with Customers PICs at both IT/Business sides and other service provider relevant team(Infra support)

・Communication with other relevant team(Collaborated/counterpart application)

・Customer expectation management , escalation... More Detail


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