Nhân Viên Vận Hành (Operator)

Updated: May 08, 2024 09:35 PM GMT

EZYREMIT

Ngã Bảy, Hau Giang

Tasks & Responsibilities
• Provide customer service
• Professionally deals with customers' inquiries promptly
• Operate EzyRemit backend system
• Responsible for processing all transactions efficiently.
• Resolve and follow up on pending transactions, escalating where needed
• Ensuring all transactions are performed following the company's Compliance Rules
• Suggest changes or improvements to increase accuracy and efficiency in the operations procedures.
• Conduct department's reports
• Assist the General Manager in creating Operations documents.
• Ad-hoc tasks

Requirements
• At least one year of experience in Customer services
• Excellent communication skills in both English and Vietnamese
• Have attention to detail
• Strong time management skills
• Strong problem-solving skills
• Be a team player with a "can-do" attitude
• Be willing to work flexible shifts
• Able to work on special events and holidays
• The ability to work collaboratively in a fast-paced environment
• The ability... More Detail