Customer Support Fluent in Italian and English

Updated: May 08, 2024 04:57 PM GMT

Bespoke Recruitment

Valencia

Customer Support fluent in Italian and English Location: Valencia Spain We want you to be a part of our team. We incorporate telemarketers to assist electric car users at the refueling points of an important company in the renewable energy sector. Customer service will be in Italian and communication within the service is in English. Address and resolve inbound customer support inquiries, in a timely manner Handling inbound calls from customers on a variety of service and product concerns or inquiries Working towards set targets and KPIs Handling customer complaints in an efficient and effective manner, completing a full investigation when required Requirements : Professional customer service skills: solutions mindset, helping nature, passion for the customer, and customer experience Resolve customer issues in a timely manner Fluent in Italian and C1 in English Salary 18.000€ - 21.000€ gross per year DOE for 39 hours/week Working hours: Monday to Sunday, rotation shift (38h per week... More Detail

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