Spa Receptionist
Updated: May 08, 2024 01:17 AM GMT
Filinvest Group
Lapu-Lapu City, CebuFILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN
JOB SUMMARY:
Responsible for the guests' inquiries and reservations, coordination with Spa Services, Head Therapist & Therapists for excellent deliver of services to the guest. Assists in the generation of revenues through various sales strategies.
JOB DESCRIPTION:
• Answers all inquiries relating to spa treatments and reservations;
• Prepares treatment schedules for therapists;
• Coordinates with therapists & spa services for any changes in reservations;
• Handles guest concerns and reports such incidents to Spa Reception Supervisor;
• Up-sells treatments for higher revenues;
• Responsible for boutique sales and daily inventory;
• Prepares daily sales reports in the formats indicated;
• Assists in the training of new Spa Reception staff when necessary;
• Has thorough knowledge of treatments, timings and preparation times for all services offered. More Detail
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