Fraud Officer North West and Wales

Updated: May 07, 2024 10:59 PM GMT

Department for Work and Pensions

Llanelli

What will you be doing?

Your work as a Fraud Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.

The job may include a range of duties, with the following provided as examples (what duties you do will depend on which area of work you are posted to):
• Review claims through a variety of means e.g. telephony interviews; ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found.
• Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions.
• Work collaboratively, effectively and flexibly within a team and contribute towards team expectations.
• Promote fraud awareness within DWP and to wider external business partners.
• Manage and conduct fraud investigations or robust reviews, in accordance with all legal and policy requirements, pursuing all reasonable... More Detail