Learning & Development Manager

Updated: May 07, 2024 09:34 PM GMT

Orange EG

Giza, El Omraniya

Purpose of the job

Managing the functional capabilities team responsible for the training activities within Orange Egypt.

Duties and responsibilities
• Manage training academies and plans for all departments; this includes running training needs analysis, reviewing & updating academies design, selecting and managing suppliers, setting plans & schedules and evaluating and reporting results.
• Manage & monitor customer interface induction plans.
• Manage products, services & systems training and avail the required resources.
• Determine core competencies/skills that are needed for certain job profiles and design learning tracks for them that would enable them to do their job at best.
• Define the different learning tools that could be used within each learning track.
• Work with vendors to offer courses/solutions based upon the needs identified.
• Work closely with HRBPs to review needs and get feedback on delivered programs for enhancement.
• Develop an Intranet page with the needed... More Detail