Deskside Support

Updated: May 07, 2024 06:45 PM GMT

Avance Consulting

Krems an der Donau

Role: Desk side Engineer

Contract Duration: 1 Year (Extendable)

Experience /Skill details (in years) :
• Over all experience – 5-6 Years (L2 level)
• Relevant experience – 5-6 years (L2 level)
• Mandatory skill required – Deskside support – Active Directory, SCCM, Network – L1
• Good to have skills – MAC – L1

JD:

Desk Side Engineer (Level -2)

• Installing and configuring hardware and software components to ensure usability by end users

• Troubleshoot hardware and software issues for windows workstations and mobility support/management

• Should have practitioner level knowledge in SCCM 2012 and O365

• Should be proficient command languages for remotely installing and managing the applications

• Repair or replace damaged hardware like laptops/desktops/iPad

• Upgrade the entire system to enable compatible software on all computers as per client standards

• Installing and upgrading anti-virus software on the computer to ensure security standards are met as defined by client

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