Customer Support
Updated: May 07, 2024 09:35 AM GMT
Jonsson Workwear
PotchefstroomOur depot stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.
Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
• Gaining a complete understanding of our entire product offering.
• Understanding customer needs and connecting them to the right solutions.
• Building and maintaining strong relationships with new and existing customers.
• Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
• Assist customers by preparing quotations for current and future orders.
• Ensuring all new orders are captured as efficiently as possible, managing the flow of... More Detail
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